Welcome to the home of MQMS – Metering Quality Management System

MQMS is the first software product designed to address every aspect of quality in your metering organization.

Safety, training, compliance, performance, productivity, and much more – MQMS will make a measurable difference.

We focus only on the special needs of meter technicians. We saw a need in the market that was not addressed. While there are a number of systems that can help automate one particular aspect of your work, nothing, until now, addressed your entire operation.

Over the last 10 years, our core development team created four different custom systems for individual clients, including one of the largest electric utilities in the U.S. We saw firsthand what a difference a good system makes. We have also seen how badly a generic FSR system works for meter test.

We have taken everything that we know, including every wish list item from our clients, and designed a new system from scratch.

Because MQMS was built from the ground up, we were able to make a number of good choices when we started. We chose a state-of-the-art computer language. We used automated testing tools that allow us to perform thousands of tests on every aspect of the system every time we make a change. We built in extensive context-sensitive help, as well as training videos that can be viewed directly from the application.

MQMS offers you capabilities that cannot be found anywhere else. This is due in no small part because we’ve embraced something that too few software companies have – the client is the expert, not the programmer. We have spent thousands of hours learning from our clients what they need. We’ve been to crew meetings, we have ridden with meter technicians in the field, we’ve met countless times with supervisors, analysts, and management. We’ve helped prepare PUC testimony based on data from systems our people built.

Now we are looking for input from one more expert – you. Different utilities have different needs and different ways of doing business. MQMS has been designed from the ground up to be flexible and configurable. We want to take your special needs and build them into the product. We don’t charge anything extra for this, because this makes our product better. Because MQMS is configurable, each client can select whatever features that are wanted – nobody is forced to change the way they do business to fit the software.

Our small team of a dozen top-notch developers is the perfect size for fast and reliable development. However, for deployment and ongoing support, we are a little small. Additionally, many utilities are little uncomfortable dealing with very small companies, regardless of the quality of their products. We are happy to announce that we have partnered with @ Business for deployment, training, and support.
@ Business has extensive utility experience, a large staff of skilled professionals, and we have worked with them very successfully on a number of projects over the last five years. With a staff of over a hundred people, they are large enough to provide reliable service, and small enough to provide personal service.

Finally, one caveat – MQMS is our new baby – we have not yet deployed the system. While you might consider this a risk, you should think of it as an opportunity.

We are offering exceptional pricing to the first few clients. If there is anything you need that we have not yet thought of, you can be almost certain we will add it immediately – after all, you will have our undivided attention.

We understand that adopting a brand new system is a big step. To help you feel more comfortable, we offer a guarantee that we think every software company should offer – if for any reason you are not happy with the software, we offer a full refund of the purchase price any time within the first year of live operation. If we cannot make you happy, we should not keep your money.

We also know that dealing with a smaller company may make you worry about what might happen to us. With every purchase we include a source code escrow agreement at no extra cost. While we plan to be in business for a very long time, if anything should happen to us, all customers will receive the full source, developer documentation, and all of the automated test scripts. Would you rather peek under the cover right now? You can purchase a source code license and we can train your IT staff on the application.

Please have a look around our web site, and learn about MQMS. However, you really need to see the software in action to fully appreciate it. If you are even the slightest bit interested, we would be happy to come to see you. We always welcome the opportunity to understand the needs of different utilities.

Call us at 1-888-44-METER or email us at sales@sherpasoftware.ca.

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